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Hampton Court Festival news : Tickets for Tears for Fears and The Jacksons are now on sale! Get in quick for a…

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Tickets for Tears for Fears and The Jacksons are now on sale! Get in quick for a...

Latest Festival Flyer update from Hampton Court Festival

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Tickets for Tears for Fears and The Jacksons are now on sale! Get in quick for an unforgettable summer at the palace: https://bit.ly/2DU4nIH

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Hampton Court Palace Festival

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Festival Rumours, Line Ups, Tickets and News. The best website for anything festival related.


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Festival Rumours, Line Ups, Tickets and News. The best website for anything festival related.

 

13 Responses

  1. booking on your web site is appalling, get an error every time, terrible user experience.

  2. Your website is the WORST ever, I cannot purchase tickets, got error 25 times after putting my credit card details in, absolutely the most frustrating online experience EVER

  3. complete rubbish – been trying for 40 minutes – error message each time; no-one answering the phone…………

  4. I thought after the Kylie event shambles you would have sorted your ticketing issues out. I’ve been on the site for nearly an hour and believed I had bought tickets several times. I keep getting error messages and redirected back to the Homepage. Dreadful.

  5. Unfortunately, the error message means the booking has gone through. I called before I tried a third time and they were really helpful and cancelled one of my bookings.
    Call before making any more bookings!

  6. Been a loyal customer of the festival for 20 yrs – had massive problems with Kylie tickets and now this: So I got as far as putting in all my visa card details………I wanted 2 tickets only . 5 times I tried on 2 different cards …every time it then came up as an “error”….HOWEVER have just looked at my Hampton Court Festival account and I appear to have 5 orders!!!! All at £193 each. I’ve contacted my bank and they tell me you have taken the money……..so please check you accounts everyone!!!!!!!!!!

  7. There’s over an hours waiting list to access the site, let alone book tickets…. I arrived at 652nd in the queue….. I’ll give it a miss!

  8. We are really sorry for anyone who has had issues booking tickets this morning. If you have had any problems with your booking, please contact us on festivalinfo@img.com so we can help to resolve. Thank you for your patience and apologies for the inconvenience.

  9. Hi you may want to know I got ‘unknown error’ after payment 8 times with a card from one bank, tried with another bank and paid, really disappointing I lost great seats and hope you didn’t take payment each time. I doubt my bank was at fault please have someone competent look at your journey, poor in many ways, are you also having actors pretend they have skills from the Middle Ages in your IT department?

  10. It was an awful experience trying to book on the website this morning and ended up paying twice. Thankfully I stopped there. I would say the customer service when I got through on the phone was very good. Clearly the website booking process needs urgent review.

  11. My brother has 8 spares if anyone wants them

  12. Looks like they are finally trying to contact people I’ve just had this email

    Dear Ticket Buyer,

    Thank you for your booking for Tears For Fears.

    Unfortunately, we have experienced a problem with our ticketing site this morning and as a result of this, customers received an error message at the end of their booking. Understandably this has meant that some customers have made duplicate bookings.

    We are trying to call all ticket purchasers today, to resolve any ticketing issues, however, please do feel free to call us on 0208 2335400, we are here until 7pm this evening and our telephone lines will open again from 10am – 4pm Saturday and Sunday. If you are not able to get through to us, please do send an email, with your preferred contact number.

    Please accept our sincere apologies for any inconvenience caused

    Kind regards,

    PWR Events

    The preceding e-mail message (including any attachments) contains information that may be confidential, may be protected by the attorney-client or other applicable privileges, or may constitute non-public information. It is intended to be conveyed only to the designated recipient(s) named above. If you are not an intended recipient of this message, please notify the sender by replying to this message and then delete all copies of it from your computer system. Any use, dissemination, distribution, or reproduction of this message by unintended recipients is not authorized and may be unlawful.

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