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The Beat-Herder Festival

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Sleep well tonight (if you can) and we’ll see you at 09:00 tomorrow for The Beat-Herder Festival ticket launch for 2019… YES!!!
Catch an early tier ticket and save ££
Don’t forget your vehicle pass, glamping, locker hire & grab a half price programme too!
HERD EM ALL UP @ www.beatherder.co.uk xxx

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URGENT & VERY IMPORTANT TICKET INFORMATION!!
As you know, when purchasing your ticket this year you entered the name(s) of each person attending and then ticked a box to confirm that the name(s) were correct.
The name on each ticket has to match the person with their ID to be granted access to the festival - IT IS REALLY IMPORTANT.
You will not get in if this is not correct.
If you've done this wrong or someone else bought you the ticket and it's got their name on then this is the way to sort it out. It is the ONLY WAY TO SORT IT OUT so do it NOW:
The original purchaser (and only this person), who will have a confirmation email from Ticketline, needs to call Ticketline directly on 01618132222 - to arrange the name change & pay the postage fee for sending out the new ticket.
The original purchaser will be instructed to send the ticket back (recorded delivery recommended) and Ticketline will then send out an updated ticket for you.
We do not have any access to the ticket info here at the festival office nor can we sort this for you. The original purchaser must call Ticketline.

PURCHASING FINAL TICKETS AND BUYING FROM OTHERS: You can't get in with a ticket with someone elses name on or with a ticket for a locker or with the front piece of yellow card from the ticket order with someone's name and address on. There, sadly, seems to be many people being scammed SO PLEASE buy safely and get your tickets from us via the website whilst you can and make sure you enter the correct name(s)!!!
TICKETS: www.beatherder.co.uk

We're really looking forward to next month, we work tirelessly all year to make this weekend for you. We want to avoid tears and issues at the ticket exchange point so please share this and, hopefully, everyone will be smiling 🙂
HERD EM UP. xxx
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URGENT & VERY IMPORTANT TICKET INFORMATION!!
As you know, when purchasing your ticket this year you entered the name(s) of each person attending and then ticked a box to confirm that the name(s) were correct. 
The name on each ticket has to match the person with their ID to be granted access to the festival - IT IS REALLY IMPORTANT.
You will not get in if this is not correct. 
If youve done this wrong or someone else bought you the ticket and its got their name on then this is the way to sort it out. It is the ONLY WAY TO SORT IT OUT so do it NOW:
The original purchaser (and only this person), who will have a confirmation email from Ticketline, needs to call Ticketline directly on 01618132222 -  to arrange the name change & pay the postage fee for sending out the new ticket.
The original purchaser will be instructed to send the ticket back (recorded delivery recommended) and Ticketline will then send out an updated ticket for you.
We do not have any access to the ticket info here at the festival office nor can we sort this for you. The original purchaser must call Ticketline.

PURCHASING FINAL TICKETS AND BUYING FROM OTHERS: You cant get in with a ticket with someone elses name on or with a ticket for a locker or with the front piece of yellow card from the ticket order with someones name and address on. There, sadly, seems to be many people being scammed SO PLEASE buy safely and get your tickets from us via the website whilst you can and make sure you enter the correct name(s)!!!
TICKETS: www.beatherder.co.uk

Were really looking forward to next month, we work tirelessly all year to make this weekend for you. We want to avoid tears and issues at the ticket exchange point so please share this and, hopefully, everyone will be smiling :) 
HERD EM UP. xxx

 

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Sorry to add to the endless questions! But here's an idea to prevent us having to take important docs - Can you take a photocopy of your passport ID page or driving licence or does it HAVE to be the actual document? How about an old passport? It still verifies my ID and age as you can clearly tell it's me!?!

Why is everyone moaning!!! It clearly said this when you booked! I unfortunately can't go and sold a ticket weeks ago and before I did I checked the frequently asked questions about passing it on it gave all the info needed and within 5 days the new one came with name change simple!!! Cost less than 2 quid for recorded delivery!! Keeps out the nobheads and fake tickets I think it's better. Gutted I'm not going but defo be there next year 👍

me and my partner have id,no problem, but i bought my daughter who is 15 a ticket, from ticketline she has id, but there is no name printed on the ticket,will this cause problems at the gate? or wont it make any difference cos shes with her parents??

Missing this year for the first time, always loved this festival but it's slowly losing its pull. This last minute panic is a real blag for people, thought I'd be gutted I couldn't make it but it's not bothered me so much. Such a shame.

The Beat-Herder festival team are doing this not to cause big queues, not to get away from the grass roots of the festival, not to be a last minute pain and not to kill the vibe; they are doing it because they care about every single person who goes to their festival. By making people bring ID, it has been shown to stop some of the (stupid) problems that some Festivals face such as thieving and fighting. Your details are safe and secure, they just want a safe environment so everyone can relax and enjoy the festival. You have a week to change the name, which 99.5% of people have done correctly anyway. Just email them if you can’t get through, it’s so easy. Why would you kick off about a safe, open and hassle free festival?, unless you might be up to no good? 😉x

What kind of ID do you need? Will the gates be aptly staffed to deal with all the extra fuss. Had to stand in some beastly ques over the years. It worked a lot faster when you went to the caravans for your wrist band and then headed to the entrance

Nice one 4 weeks before the festival. Ticketline phone line has been busy all morning. You'd think with the amount you're making on this festival now you can afford to be a little more organized 🖕

Although this is a ridiculous policy it really was made quite clear during the ticket buying process. It will of course make queuing an absolute nightmare and may ruin the weekend for many that have bought secondhand tickets. Shame really 😔

Can someone please send me the return address 😊lm sure iv missed something after the po box... Thanks

It’s a bit of a shit stunt to pull 4weeks before the festival. Fortunately for me my ticket is in my name but I can imagine there are many more out there that aren’t and been booked by friends. Beat-herder You should have been telling folk this and continued to tell people this from day 1, especially given the fact that this hasn’t been enforced before.

I love bringing my Id to a festival, love loosing it every time.... beat-herder what's happened to you

This is really hard work for us parents that have bought for our kids!! I'm now gonna have to pay again for more!! I thought buying at tier one was saving money.... clearly not... and noone on the phone told me this!! Bad practice

I have caravan camping tickets. Can't see either of our names on them. Does it not matter if you're caravan camping? Will be bringing I.D anyway. Can't wait 🙌🙌

Solfest here we come bollocks to this how you think putting names on tickets will stop people from thieving is beyond me. Seems like one big con stopping people from selling unwanted tickets isit just because the festival hasn't sold put yet??? Not surprising considering the ticket price. Used to be one of the best festivals in the land because it wasn't commercialized. Now all about the money! 9 years and no more thanks for ruining the best weekend around!!!!!

Olivia Beau good job I bought a ticket before hand this year 🤣

Fucking awesome! So if my name is Roz but my real name is roslin on my driving licence I can’t get in? Great

My mate bought mine, it has my name on but has a typo, will it need to be changed?

Shame on beatherder. Gone totally shite . To.many young school children high on drugs . Etc Totally lost its appeal to me . Lost the old ways . The reason why money is more important to them . Greedy

Anyone know the cost of changing the name and postage ?

God some people would think BH has facial recognition cameras like they do at Download looking at the Comments, Bring some bloody ID..thats it...your all supposed to be adults so sort it out, your all capable. Things like this stop absolute scumbags coming and stealing and ruining your good time.

Hi BEATHERDER....to start with I am gutted that I can't make it after buying my tickets months ago.....how do I go about selling them now, just to add to the feelings of disappointment?

I have received my tickets x2 today it’s got my name on it but nobody else’s? Can someone advise?

Do we need the front bit with address on? I binned that part😫

Megan Bennett

Emma Duckett just thought I’d tag you as I think you’ve sold your ticket haven’t you? so they’ll need to change their name xxx

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