Festival Insights NEWS: The Role of a Ticketing Agency in Banishing Festival Queues
Simon Carpenter has been business development manager at Gigantic since October 2015, with almost 10 years’ experience in the ticketing sector. His job includes discovering new business, events and promoters to work with across the country and overseeing the marketing team to develop bespoke marketing plans on an event by event basis. He also enjoys working with independent and niche events that don’t always find it easy to get the level of support they need from a national ticket agency. He has spent the summer overseeing the access control at many festivals, including Sheffield’s Tramlines. Here he shares his thoughts on how a ticketing agency can be a vital partner in making a festival a success.
We are told that we love to queue, that it is something ingrained into our cultural DNA, and that orderly queuing is ‘part of the experience’. But do we really? Ask the fans outside Sunfall, Boomtown or…
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